Listening 3.0 - Enhancing This Super-skill for Increased Sales and Relationship Building

  • 10 Apr 2015
  • 11:30 AM - 1:30 PM
  • Wolferts Roost Country Club, Albany NY


Registration is closed

“Listening 3.0 - Enhancing This Super-skill for Increased Sales and Relationship Building”

Speaker: Kat Koppett, Koppett + Company (Kopco)

We all know that listening is important for our success as consultants, but what does it really mean to listen well? How can we expand our awareness so we listen for nuance and capture not just information but needs, values, emotions? How can we exercise our listening “muscle” so that we notice more, understand more deeply and engage with more curiosity? In this interactive session, we will:

•Test our listening skills
•Distinguish "listening as an ally" from "listening as an adversary"
•Practice multi-dimensional listening
•Explore listening as a relationship-building and problem-solving tool

Kat Koppett  is the eponymous founder of Koppett + Company (Kopco), a training and consulting company specializing in the use of theatre and storytelling techniques for individual and organizational performance. Her book on how to use improvisa
tional theatre techniques for organizational development, Training to Imagine: Practical Improvisational Theatre Techniques to Enhance Creativity, Teamwork, Leadership and Learning, is considered a seminal work in the field of Applied Improv, and is used in organizations around the world. She holds a BFA in Drama from New York University and an MA in Organizational Psychology from Columbia University, and has worked with executives, teachers, administrators, doctors, engineers, lawyers and young people of all sorts. Kat has designed and delivered training such diverse clients as Apple, Facebook, Chanel, Prezi, GE, Kaiser-Permanente, Glens Falls Hospital, JPMorgan Chase, Eli Lilly, and Houghton-Mifflin Harcourt in places such as India, Brazil, Paris and Oklahoma. Her areas of specialty include leadership and communication skills, creativity and innovation, teamwork and conflict resolution, and presentation coaching. 

Kat has presented at ASTD, ISPI, NSA, the YPA, and many other organizations with initials. She has spoken twice at TEDx conferences on the use of improv to enhance non-theatrical performance, and has lectured at UC Berkeley, Stanford University, RPI and Skidmore. She is on the board of Northeast Ballet and the Consulting Alliance.

Kat is a founding member of the Applied Improvisation Network and the Co-Director of The Mop & Bucket Theatre company, ( the NY State Capital Region’s premiere improvisational theatre company. TheatreWeek Magazine named Kat one of the year’s “Unsung Heroes” for
her creation of the completely improvised musical format, “Spontaneous Broadway”, which will be performed Fridays at Proctors beginning May 8th.

Kat periodically writes about improv, storytelling, organizational development and other stuff that strikes her in her blog:


Pauline Bartel will be featured in our Member Spotlight presentation this month.   

Members pay $20; Late Member Registrants pay $25

Non-Members pay $25
Late Non-Member Registrants pay $30

Online payment is required.

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